Before any returns, please contact us first at email@example.com.
You have 14 days from receipt to change your mind. However, we only accept returns if they are in perfect, intact condition and sent in the original packaging. Please, bear in mind that the cost of return shipping is yours and the product has to arrive undamaged.
We kindly ask you to check the condition of the product as you receive them and contact us immediately if you find any damage or other issues. To resolve the problem efficiently and quickly, we would also like you to attach a photo or any other kind of proof of defect or fault.
We do not accept refund requests on special offers and customized orders. We kindly ask you to keep this in mind.
If your request is deemed valid, you will be reimbursed on the original payment method within 15 days after approval.
You will be notified of our decision.